Will Shackelton is the Product Manager for the Content Group at S&P Global in New York City.

Hi there. I’m a product and data-focused program manager living and working in New York City. I consider myself a classically-trained data person, making my way from Excel, to MS Access, to SQL. Now it’s mostly data feeds, web-based front-ends, and APIs. My focus has long been on financial data as well as commercial insurance company analytics.

S&P Global Market Intelligence

2016 – Current

I joined S&P Global through it’s acquisition of IHS Markit in 2022. Here I manage the program’s Product Owners, create and maintain the roadmap, interact/argue with stakeholders, and plan out what we make. It’s a balance of building new, cool things while managing tech debt and making sure we have a healthy, sustainable development program. We’re a small “a” agile shop that looks to fail fast and learn from our mistakes. It doesn’t always work that way, but we’re trying. I’ve directly managed some cool API development projects, some streaming services, and perhaps most importantly, managed the rollout of the company’s data privacy (GDPR at the time) solution.

 

Shore Group Associates

2013 – 2016

As a Senior Project Manager, I wore many hats. I directly managed clients and projects that ranged from educational analytics businesses to bulge-bracket investment banks like Barclays. This included flying around, meeting with clients, and “solutioning” to digging deep into projects and making sure we hit deliverables. In some cases, I still got to roll up my sleeves and write some Oracle SQL.

 

Advisen

2007–2013

At Advisen, I helped manage product and development over the years, working on our java-based front-end as well as on data feeds and APIs as the business expanded. Here I also spent a lot of time as a “data person” digging deep into the content. This included sitting in a literally windowless former closet figuring out just what was going on with the data to providing a sales engineering role in the boardrooms of some of our bulge-bracket clients.

 

Thomson Reuters

2000-2007

I joined what was then Thomson Financial via acquisition of The Carson Group. At Thomson I got my start writing business requirements, working on a number of content migrations projects related to various acquisitions, and ended overseeing three production teams with 21 people. I wrote and edited the then-cool email newsletter than a lot of people read called the Money Manager Monitor.

My current expertise is in software development, with a deep background in finance and commercial insurance data and analytics.

In whatever is next, I want to leverage my experience as much as possible, but I’m looking for some new opportunities around usability in UX and informatics design to help make technology a better tool for those with physical and mental conditions that make accessibility difficult. Microfinance feels like a good fit too. I want to help make technology a tool for good, and to help build a better future.